Always access to expertise!

In our Competence Center, we have consolidated all the knowledge related to the technical and functional management of TOPdesk environments. The Competence Center provides you with an easy way to leverage this expertise.

How does it work?

The Competence Center integrates your TOPdesk environment with ours at Joost-IT. Incidents and requests can be easily forwarded or updated within the Competence Center. You always have visibility into the status of your requests, and communication with our specialists is straightforward.

How can I keep track of my expenses?

We establish agreements regarding the allocated hours. If we estimate that a particular task will require more hours than the agreed threshold, we will provide a separate proposal for your consideration. You have full control over approving the estimated hours, allowing you to manage your expenses effectively.

The benefits:

Continuous availability of TOPdesk expertise
Flexible allocation of desired capacity
Hourly usage based on post-calculation or bundled services
Clear reporting on the hours expended

Ideal for

Organizations that have established functional management and occasionally require additional expertise
Organizations that do not (yet) have their own functional management department

Customer Story

Read about the added value the Competence Center has brought to a major Dutch Municipality in terms of user-friendliness and mutual trust. The Competence Center: A Resounding Success. Discover the customer story of Waterschapsbedrijf Limburg.

Always access to expertise!

How does it work?

How can I keep track of my expenses?

The benefits:

Continuous availability of TOPdesk expertise
Flexible allocation of desired capacity
Hourly usage based on post-calculation or bundled services
Clear reporting on the hours expended

Ideal for

Organizations that have established functional management and occasionally require additional expertise
Organizations that do not (yet) have their own functional management department

The foundation of your IT organization

New releases, feature changes, upgrades, or integrations with other tools. Things that needed to be done yesterday and your IT department simply doesn't have the time for.

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Accelerate your organization’s progress

Where presentations end, Joost-IT goes further. We step onto the work floor and provide your employees with clear guidelines for change.

more info

Always access to expertise!

How does it work?

How can I keep track of my expenses?

The benefits:

Ideal for

Customer Story

We're here to help

Always access to expertise!

How does it work?

How can I keep track of my expenses?

The benefits:

Ideal for

We're here to help

The foundation of your IT organization

Accelerate your organization’s progress